FAQ

General

Is there an integrated help function available in GMG ColorPlugin?

No, but as of version 1.3.3, you can access our GMG ColorPlugin Help Center on the internet directly from the application. To do so, please click on the question mark icon at the top. This will open the Help Center start page in your default browser.

Are there any tutorials on GMG ColorPlugin?

Yes, under https://www.gmgcolor.com/support/help/colorplugin/cpi-system/license.htm, you can find a Quick Start Guide that will guide you through the most important functions. Additionally, you can watch our video tutorials in the Tutorials & Walkthroughs section on our download page.

What is the definition of "multicolor"?

In a multicolor workflow, the standard CMYK ink set is extended with additional colors, thus enhancing the color space. Especially the 7-ink combination CMYK + OGV, i.e. the additional use of orange, green, and violet, can be very beneficial. With these seven inks, you can cover a very wide range of spot colors without changing inks on the press.

Download & Installation

Where can I find the latest GMG ColorPlugin version?

You can download the latest version of GMG ColorPlugin from the My Apps section in GMG Manage (see "Download & Installation").

What should I consider when updating Adobe® Photoshop®?

If the update is only a patch, no action is required. If the update is a new major version (e.g. from Adobe® Photoshop® CC 25 to 26), please download and install GMG ColorPlugin again to make it available in your updated Adobe® Photoshop® version.

How can I uninstall GMG ColorPlugin completely?

The procedure depends on whether you are using GMG ColorPlugin on a Windows or Mac operating system.

Licenses

Which licenses are available for GMG ColorPlugin?

The following licenses are available for GMG ColorPlugin:
  • GMG ColorPlugin Basic
  • GMG ColorPlugin Packaging

Please note that some features of the GMG ColorPlugin Packaging edition require an active connection to GMG OpenColor 3.1.5 or later.

Is there a license dongle available for GMG ColorPlugin?

No, there are no hardware licenses available for GMG ColorPlugin, but user-based licenses can be ordered instead (see "Licensing").

Do I need a new license after updating GMG ColorPlugin?

No, your user-based license GMG ColorPlugin license is valid across all versions and does not need to be updated, even when upgrading to a new major version.

Can GMG ColorPlugin be used by multiple user accounts on the same computer?

Yes, GMG ColorPlugin supports user changes on the same hardware as of version 1.3.3 and adjusts all necessary settings automatically in the background for you.

Can I use GMG ColorPlugin from different workplaces?

Yes, starting with version 2.0, GMG ColorPlugin operates with a user-based licensing model, making it independent of the system you use. However, you cannot be logged in on multiple systems simultaneously. To switch workstations, you must first sign out from your current system before signing in on the new one to use GMG ColorPlugin there.

What should I consider when changing my hardware or computer?

If you are using GMG ColorPlugin 2.0 or higher, there's nothing to consider: The licensing of these versions is user-based and therefore hardware-independent. However, if you are still on version 1.4 or lower, your licenses are hardware-bound. This means that if you want to permanently change your computer or replace certain hardware components, you first have to deactivate your current license and request an updated one for the new hardware. To do that, an active internet connection is required.